1. Introduction

Welcome to 2FixCars.com – a UAE-based digital marketplace for new and used car parts, accident vehicles, and salvage cars. By accessing or using our website, you agree to these Terms & Conditions in accordance with UAE Federal Law No. 15 of 2020 (Consumer Protection Law) and other applicable regulations.

2. Definitions

• “User”: Any person accessing or browsing 2FixCars.

• “Vendor”: A business entity or individual selling products via the platform.

• “Buyer”: A user purchasing goods listed on 2FixCars.

• “Products”: Car parts (new/used), salvage vehicles, or services offered by vendors.

3. Eligibility

• Users must be at least 18 years old.

• Vendors must hold a valid UAE Trade License or equivalent for listing products.

4. User Obligations

Users agree to:

• Provide accurate, complete registration data.

• Use the platform only for lawful purposes.

• Not engage in fraudulent or harmful activities.

5. Vendor Obligations

Vendors must:

• List genuine, legally sourced products.

• Disclose all relevant product details.

• Handle orders, returns, and complaints as per UAE law.

6. Payments & Fees

• 2FixCars charges vendors subscription and commission fees as per pricing plans.

• Payments must be made via approved methods.

• Buyers are responsible for ensuring accurate order placement and payment.

7. Order & Delivery Terms

• Vendors are solely responsible for order fulfillment and delivery.

• 2FixCars facilitates transactions but does not own listed products.

8. Returns & Refunds

• Governed by our Return & Refund Policy.

• Disputes may be resolved with 2FixCars acting as mediator.

9. Limitation of Liability

• 2FixCars is not responsible for:

  • Product quality, legality, or fitness for purpose.

  • Losses or damages resulting from buyer-vendor transactions.

• 2FixCars is a marketplace facilitator, not the product owner or seller.

10. Account Suspension & Termination

We reserve the right to:

• Suspend or terminate accounts violating these Terms.

• Remove misleading, harmful, or illegal listings.

11. Intellectual Property

All platform content (text, logos, images) is owned by 2FixCars and may not be copied or reused without written permission.

12. Privacy Policy

Data collection, usage, and storage are governed by our Privacy Policy in line with UAE Data Protection Law.

13. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved by the UAE courts.

14. Modifications

2FixCars reserves the right to amend these Terms at any time. Updates will be communicated via email or website notice.