1. Introduction

Welcome to 2FixCars.com, the UAE’s trusted marketplace for new and used car parts and accident vehicles. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

2. Information We Collect

We may collect the following data from users and vendors:

• Personal Information: Name, email, phone number, shipping address, Emirates ID/trade license (vendors only).

• Payment Information: Credit/debit card details (processed securely via third-party gateways).

• Technical Data: IP address, browser type, device data, location.

• Usage Data: Pages visited, time spent, clicks, and browsing behavior.

3. How We Use Your Information

We use collected data to:

• Register and manage user/vendor accounts.

• Process and fulfill orders.

• Handle disputes, returns, and support queries.

• Send updates, promotions, and security alerts.

• Improve website functionality and user experience.

• Comply with legal obligations under UAE laws.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. Data may be shared with:

• Trusted third-party service providers (e.g., payment gateways, delivery partners).

• UAE government authorities if required by law.

• Other users (for transactions only) — e.g., vendors see your delivery details.

5. Data Security

We implement:

• SSL encryption for data transmission.

• Secure servers and restricted access to personal data.

• Regular system monitoring for potential vulnerabilities.

6. Cookies & Tracking Technologies

• Cookies are used to improve website functionality.

• Users may adjust browser settings to reject cookies but may lose certain functionalities.

7. Your Rights (UAE Residents)

• Access your personal data.

• Request correction or deletion of data.

• Withdraw consent (may affect platform use).

For such requests, contact: privacy@2fixcars.com.

8. Data Retention

We retain personal data only as long as necessary for:

• Order and transaction records (as per UAE Commercial Law requirements).

• Legal and regulatory purposes.

9. Third-Party Links

Our platform may contain links to external sites. 2FixCars is not responsible for the privacy practices of these websites.

10. Updates to This Policy

We may update this Privacy Policy. Users will be notified of significant changes via email or platform notice.

11. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates.